Montana leading auto insurers to follow Anti-director of law
Montana State Auditor John Morrison recalls all licensees damage insurers doing business in the state that a new law recently came into force to protect Montanans the right to choose a body repair shop after an accident. The law prohibits a practice known as the direction, when an insurer asks a customer to use a body shop for repairs or estimates after an accident.
In 2007, the Montana Legislature passed Bill 204, Senate, a right to change the requirements for automobile repair estimates. Any insurer that issues or renews a policy of automobile insurance in Montana will no longer be able to ask an applicant to proceed to a repair shop in order to obtain an estimate of damage resulting from an accident automobile.
Before this change, an insurer may ask him to go to a store to assess specific targets but not for vehicle repair. The change in the law now prohibits an insurer to ask applicants to go to a specific store, even for the initial estimate. With this change, he now has the right to decide where to take the vehicle for the initial estimate for repairs and the vehicle.
The insurer still has a right to have its own assessor or expert to inspect the vehicle for an estimate of repair, the office of Morrison. In response to a request from the consumer, an insurer can provide a list of direct repair facilities for repairs, but the consumer retains the right to choose where the repairs will be carried out.
“These laws have been put in place to protect a consumer’s right to choose. Montanans need to know they have the absolute right to go the store of their choice for estimates and repairs after an accident,” said Morrison . “The ownership of insurers that have not updated their practices claims handling to ensure their compliance with the new Montana antisteering law would be well advised to do so immediately and make the necessary changes
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